Sharp LC32, LC40, and LC43 inch LCD TVs – How to enter the service mode

Sharp LC32, LC40, and LC43 inch LCD TVs – How to enter the service mode - Software upgrade - Service mode adjustments details - Smart TV troubleshooting and more

 

Applicable to these models

LC-32CHE5111E, LC-32CHE5111K, LC-32CHE5111KW, LC-32CHE5112E, LC-32CHE5112EW, LC-32CHE6131K, LC-32CHE6132E, LC-32CHF5111K, LC-32CFE6132E, LC-32CHE5221E, LC-32CHE6242E, LC-32CFE6241E, LC-32CFE6241K ,LC-32CFE6242E, LC-32CFE6352E, LC-32CFE6452E, LC-40CFE5111E, LC-40CFE5112E, LC-40CFE5111K, LC-40CFE6132E, LC-40CFE5221E, LC-40CFE5221K, LC-40CFE6241K, LC-40CFE6242E, LC-40CFE6351E, LC-40CFE6351K, LC-40CFE6352E, LC-40CFE6452E, LC-43CFF5111K, LC-43CFF6001K, LC-43CFF6002E, LC-43CFE5111E, LC-43CFE5111K, LC-43CFE5112E, LC-43CFE6131E, LC-43CFE6131K, LC-43CFE6132E, LC-43CFE6141EW, LC-43CFE6142EW, LC-43CFE5222E, LC-43CFE6241K, LC-43CFE6242E, LC-43CFE6252EW, LC-32CFE6351K, LC-43CFE6351E, LC-43CFE6352E, LC-43CFE6352K, LC-43CFE6451K, LC-43SFE7332E, LC-43CFE6452E, LC-43SFE7452E

How to enter the factory menu (Service Mode)

Press the RC buttons in this sequence: “Menu 1 1 4 7” to enter the factory menu.

Description:
ROOT
0 Factory Init All
1 BURNING MODE
2 ADC ADJUST
3 PICTURE
4 SOUND
5 PANEL
6 DEBUG
7 GENERAL SETTING

8 EMC SETTING
9 INIT CHANNEL
10 SW UPGRADE
11 SW INFORMATION
12 SHIPMENTS (KEEP ADC)
13 6M50 SETTING *
14 SII9679 SETTING *
15 VTV1222 SETTING *

Factory menu Homepage

0 Factory Init All
Initialize TV. Restore to factory configures.
1 BURNING MODE
Aging mode. For the test panel. If it’s in operation, use the keyboard “power” to quit.

2 ADC SETTING
It’s for adjusting the YPBPR and PC color. Press the key “right” or “ok” to enter the subpage.
ADC Mode: Display current input source and resolution.
ADC Auto Adjust: Start to auto color to get ADC value.
[ADC]R-Gain: Display current ADC R-value.
[ADC]R-Offset: Display current ADC R offset value.
[ADC]G-Gain: Display current ADC G value.
[ADC]G-Offset: Display current ADC G offset value.
[ADC]B-Gain: Display current ADC B value.
[ADC]B-Offset: Display current ADC B offset value.

3 PICTURE
SOURCE: Current input source. (use for change source)
STANDARD SETTING: Standard analog quality setting (Like contrast ...etc) for different Picture modes. It will change the OSD picture menu’s standard picture mode setting.
ONLINE CURVE: The nonlinear curve for picture mode. To set the OSD quality setting (like the contrast. brightness ...etc) the value 0,25,50.75.100 correspond to the actual online curve value.
W/B ADJUST: Standard white balance setting. Select warm - cold - normal mode and set its RGB value to change the OSD picture menu’s white balance standard value. R-Gain increase red color, G-Gain increases green color, B-Gain increases blue color.
Color Setting, Luma Setting, Peaking Setting, NR Setting, CTI Setting, Gamma, DLC, Film Mode, PQ By-Pass: Changing these setting will change the register for PQ.
Suggest not changing these settings.

4 SOUND

SOURCE: Current input source. (use for change source)
SOUND MODE: Standard sound setting (Like EQ treble bass) for different Sound modes.It will change the Sound menu’s standard sound mode setting.
EQ: sound in different frequency range values.
VOLUME CURVE: Volume curve. At least ten steps is adjustable. To set sound value from 1 to 100 corresponding to actual nonline curve value. It will change the current sound actual value. For example, TAB-50 is 925, that’s on the sound OSD page, use key vol+or- to adjust the value to 50, and the volume is 925.
VOLUME SETTINGS: setting AVL mode and threshold ...etc. AVD: auto volume control. Vol PreScale DTV... SCART: Set different source’s sound values.
PEQ: Adjust the audio effect by different frequency ranges. EQ: sound in different frequency range values. PEQ: more frequency range than EQ;

5 PANEL
Backlight: It’s for adjusting the non-eco and eco backlight.
Depends on which mode is selected in OSD.
LVDS Map ID: Modify this according to your panel. It is the combination of the TI Mode, Color Bits, Swap Port, and Output Bit.
LVDS TI Mode: Have VESA or JEICA mode. It’s related to LVDS Map.
LVDS Color Bits: Set lVDS data interface type. (6bit or 8bit or 10bit).
LVDS Swap Port: LVDS A or B Port data swap.
LVDS Output Bit: Set LVDS data output type. (6bit or 8bit or 10bit).
PWM Freq: Modify PWM frequency
PWM Fraq Step: The speed when you modify the PWM Freq value.
Mirror: mirror TV. Switch your screen upside down.

6 DEBUG
MStar Fac Menu: Show MStar Factory Menu.
Uart Enable: To enable serial port with print debug information. If you want to got the debug info by the ISP tool, you can set this item to “ON”.
VIF setting: RF non-standard signal test.
Erase MAC: erase Mac address. The password is “4711”.
Erase HDCP Key: erase HDCP key. Must erase key before upgrading key. The password is “4711”.
Erase HDCP2.0 Key: erase HDCP2.0 key. Must erase key before upgrading key. The password is “4711”.
Erase CIplus Key: erase CIplus key. Must erase key before upgrading key. The password is “4711”.
Erase ADC: Erase ADC value. The password is “4711”.
Erase WB: Erase white balance. The password is “4711”.
Era&Gen NandBin: Erase All and generate Nandbin (Use for production). The password is “4711”. It will erase flash. This function is for the CVTE test, Suggest not erasing this.
RB-Time: Suggest not doing this. The password is “4711”.
Format USB device: Format USB and your USB device will be NULL.
Print to USB: debug print information output to the USB device. Easy to get printed out.
Logo On or Off: have power on the logo or not.

7 GENERAL SETTING
Test Pattern: Display a test picture to check the panel.
OVERSCAN: It’s for adjusting the overscan of the picture.
Timer Test: To speed up the time. Only for QC test.
WDT: Watchdog on or off
Power On Mode: After power on state. It’s for setting the power state when the power is on. There are three options off or on or last. ‘off’ means it’ll enter standby state; ’on’ means it’ll power on directly without standby; ‘last’ means it’ll enter the last state: standby or power on. It is decided by the state when you turn off the power.
EN ADC Value: Use for keypad test. Get keypad ADC value.
ADC Value: The ADC value of the current press key. Use this need EN ADC Value turn to on.
CI+ Version Switch: Switch CI+ Version both 1.2 and 1.3. It will lead TV restart.
Hotel Mode: Enter the Hotel mode setting.
Capture Screen: If set to ON, we can capture the screen when press the setup key.

8 EMC SETTING
It’s for adjusting some parameters about EMC.
9 INIT CHANNEL
CH Table import: import channel table from USB, need channel table in USB that export before.
CH Table export: export channel table to USB.
CH Table Init: Initial Channel Table, It will be NULL.

10 Software Upgrade
Upgrade TV: For upgrade Software. Need UBS device and. bin file.
Bin Name: .bin name for upgrade

11 SW INFORMATION
Mantis or OCS: The model of software.
Mainboard: The main board of software to use.
Panel Name: The panel of software to use.
AT version: The version of factory auto test.
Build Time: The build time of software. (ID of software)
Operation Time: The time of TV total operation time counter.

12 Shipment (key ADC WB)
Initialize TV. Restore to factory configures. But keep ADC and WB configured.
Extern:
6M50, SII9679, and VTV1222 setting item is used to boot or upgrade other chips on board. Only for 4K2K board.

SOFTWARE UPGRADE

MSD6308 Upgrade Instruction
6308 including 6308RT, 6308RTE, 6308RTEB, and 6308RTEC, you should make sure the main chipset corresponds to the upgrade program before upgrading. This manual provides 3 upgrading methods with 6308RT as an example, the three methods are: User menu upgrade, Power on upgrade, and TFTP (network) upgrade.

At the beginning of upgrading, if the prompt “PWM-REF doesn’t match”, please make sure the new software PWM-REF won’t damage the panel, and then change the file name to AllUpgrade-6308-SOS.bin and power on to upgrade.